MORE THAN JUST CUSTOMER SERVICE

At IHOLICS, we’re committed to caring for your glasses long after you’ve collected them. We offer a range of maintenance services, including professional cleaning, nose pad replacements, frame adjustments, and annual lens quality checks. If you ever experience any discomfort, don’t hesitate to contact us. Enjoy one year of free maintenance, repairs (where possible), and adjustments on your new eyewear. Your VIP service includes a deep clean with an ultrasonic bath, checking screws, joints, and hinges, replacing consumable parts like nose pads, and ensuring your eyewear continues to fit perfectly.

MAINTENANCE SERVICE

Our commitment to your eyewear extends beyond the initial fitting. After regular use, your frame may become misaligned or loose. We offer comprehensive maintenance services to keep your glasses in optimal condition, ensuring a perfect fit at all times.

LENS QUALITY INSPECTION

As part of our professional maintenance service, we’ll carefully inspect your lenses for any manufacturing defects. If we discover any issues within the first year, we’ll replace your lenses at no additional cost.

CONTACT US BEFOR YOU COME

Depending on the issue with your glasses, the process may take some time. Please contact us and describe your situation, and we’ll provide an estimated time frame. If necessary, we will arrange for you to meet with our master optician or dispensing optometrist for further assistance.